Dear patient,
According to government guidelines, it will not be compulsory to wear a mask in public spaces, except in healthcare settings but it is recommended that people wear face coverings in enclosed or private spaces where they are mixing with people they do not know.
The General Osteopathic Council and the Institute of Osteopathy have advised osteopaths to carry on with the same procedures regarding Covid-19. Here, at The Mindful Osteopath, I am keen to reassure patients that I shall still follow the same best practice procedures. I shall still be wearing a disposable mask, a disposable apron. Disposable gloves are not compulsory anymore but I am very happy to wear them if you would like me to. The same cleaning and airing routine will be followed and patients’ appointments will be spaced out so there is minimal cross over. Patients will have to wear a mask. The procedures in place are constantly reviewed to assure that safe and professional treatments can be offered to you and your family.
All patients will have a pre-screening form to fill in as part of their confirmation email and if needs be we shall take an initial case history on the phone to determine if a face to face session is relevant or if support could be provided by a telehealth consultation.
Appointments will be more spread out so that you don’t meet another patient and we have time to clean the room thoroughly. All linen has been removed from the treatment room and replaced by plastic couch covers and pillow cases that can be disinfected after each patient. If you would like a towel to preserve your modesty you may have one; it will be placed into a material bag after use and will then be washed at high temperature.
Before you enter the treatment room we shall kindly ask you to wash your hands or use the alcohol gel provided. We shall also check your temperature with a non-contact thermometer and give you a surgical mask if you don’t have one. If you don’t want to wear one I cannot treat you. Children under 6 don’t need to wear a mask but I reserve the right to refuse to treat them if I think they are unwell.
Payment will be cashless: BACS, online payments or cards (machine cleaned after use).
I look forward to hearing from you.
Stay safe but don’t suffer, call me, even if it’s just for a question, I might be able to help.
Kind regards,
Sylvie Hamilton, osteopath.